Business Administration

Some GCSEs, usually including English and maths, for an intermediate apprenticeship

5 GCSEs at grades 9 to 4 (A* to C), including English and maths, for an advanced apprenticeship

  • administration skills
  • to be thorough and pay attention to detail
  • the ability to work well with others
  • the ability to work on your own
  • sensitivity and understanding
  • to be flexible and open to change
  • excellent verbal communication skills
  • customer service skills
  • to be able to use a computer and the main software packages competently
  • dealing with queries on the phone, by email and social media
  • greeting visitors at reception
  • typing letters and reports
  • updating computer records
  • printing and photocopying
  • ordering supplies
  • setting up meetings and taking notes during them
  • making travel arrangements for staff

With experience, you could progress from admin assistant to supervisor or office manager. You could also move into other departments such as IT or accounting. With further training, you could specialise in an area like legal, financial or medical administration.

Interested in this or one of our other Work Experience opportunities?

Contact us for more information!!

Amy Dennison: amy@esnonline.org
Claire Marshall: claire@esnonline.org

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