Retail

You can apply directly for jobs. Employers may ask for some GCSEs at grades 9 to 4 (A* to C), including English and maths. Retail or customer service experience will also be helpful.

  • customer service skills
  • the ability to work well with others
  • patience and the ability to remain calm in stressful situations
  • to be thorough and pay attention to detail
  • sensitivity and understanding
  • the ability to use your initiative
  • excellent verbal communication skills
  • the ability to sell products and services
  • to be able to use a computer and the main software packages competently
  • serving and advising customers
  • arranging goods in displays and on shelves
  • rotating and replacing stock
  • promoting extra products
  • taking cash and card payments and making sure the till balances
  • dealing with returns
  • meeting sales targets

With experience you could become a retail manager or departmental manager. You could specialise in customer services or buying merchandise. You could also set up and run your own independent shop or stall.

Advertising account executive

Account handler

Strategic planner

Advertising media buyer

Airline customer service agent

Airport information assistant

Antique Dealer

Art valuer

Banking customer service adviser

Bar person

Barista

Beauty consultant

Beautician

Betting shop cashier

Retail betting assistant

Bookmaker

Bookseller

Builders’ merchant

Business analyst

Business development manager

Butcher

Cabin crew

Call centre operator

Contact centre operator, call centre assistant

Car rental agent

Checkout operator

Cinema or theatre attendant

Conference and exhibition manager

Conference organiser

Construction plant hire adviser

Customer service assistant

Customer service adviser

Customer services manager

E-commerce manager

Emergency medical dispatcher

Estate agent

Events manager

Fishmonger

Florist

Franchise Owner

Garden nursery assistant

Horticultural manager

Hotel porter

Insurance account manager

Land and property valuer and auctioneer

Leisure centre assistant

Letting agent

Letting negotiator, rental agent

Letting agents manage rental properties on behalf of owners.

Market research executive

Market research executives help clients find out about people’s views on consumer products or political and social issues.

Market trader

Marketing director

Marketing executive

Marketing manager

Medical sales representative

Motor vehicle parts person

Museum assistant

Music promotions manager

Personal shopper

Pet shop assistant

Petrol station sales assistant

Pharmacist

Pharmacy assistant

Post Office customer service assistant

Public relations director

Retail buyer

Retail jeweller

Retail manager

Retail merchandiser

Sales administrator

Sales assistant

Sales manager

Sales representative

Shopkeeper

Sports agent

Stock control assistant

Telephonist

Tourist information centre assistant

Train station worker

Travel agent

Vending machine operator

Visual merchandiser

Interested in this or one of our other Work Experience opportunities?

Contact us for more information!!

Amy Dennison: amy@esnonline.org
Claire Marshall: claire@esnonline.org

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